Cancellation And Return Policy
Welcome to Allied Multi Courier Services!
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Order Cancellation:
Order to be cancelled 24 hours prior to the actual time of delivery to claim a refund of the amount paid. No refunds will be done after the start of the 24-hour delivery window.
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Cancellation Process:
Cancellation of the order shall be done by mail with the subject: "Cancellation Request" and sent to info@alliedzip.com. The e-mail shall contain the following details:
- Order ID: [Your Order ID]
- Cancellation Reason: [Your Cancellation Reason]
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Refund Conditions:
Refund will be made under the following conditions:
- The order was cancelled.
- Order was not delivered to the recipient. (It does not cover the case of baseless recipient)
- If there is any complaint regarding the quality of the product being delivered, we will inquire about the same and if found correct, the customer will get a full refund or the product will be replaced.
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Cancellation Charge:
In case of cancellation, a 20% charge will be applicable. The amount will be refunded to the same account from which it was deducted within 3-7 working days.
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Exemptions:
Any discounted or exempted amount cannot be claimed for a refund.
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Additional Information:
Any extra amount credited to Allied Multi Courier Services account may be considered for order enhancement but will not be refundable.